how to begin your Loyalty Club+ subscription
step 1: choose your products
Go to the detail page of any skincare item and makeup refills to see your subscription options. If a product is eligible, you will see a "Loyalty Club+" option on the page.
step 2: choose your subscription frequency
You can select to receive your product/s every 2 months, 3 months, or 4 months. You can select different frequencies for each product.
step 3: checkout with your new subscription items
Add your select products and frequencies to the cart and complete the checkout process.
video walkthrough tutorial
FAQ
How do I select my 50% off product?
After you place your first subscription order, you will receive an email notifying you that you earned a reward. When you login to manage your subscription your reward will displayed at the top of your subscription page. You can add the product to ship with your next subscription order.
Please note the items offered to you will change based on the number of subscriptions that have shipped. Each shipment offers you an opportunity for discounted rewards.
Can I choose whatever I want for my 50% off item?
You will get to choose from a curated group of items each time. The longer you’re in Loyalty Club+, the more generous the rewards become.
What if I forget to redeem my 50% off product?
If you forget to redeem your 50% off product, you can add it to your next subscription order. They are stackable and saved in your subscription portal.
What are the benefits of loyalty club+?
At this time, loyalty club+ offers 50% off a selection of products added to each subsequent subscription purchase. Stay tuned for more exciting additions!
If I put multiple things in my cart at checkout and sign up for Loyalty club+ for multiple items, do I get multiple 50% off gifts or just one?
If you add multiple Loyalty Club+ items to your cart and check out once, that counts as one transaction and earns one gift.
If those items ship at different times (because they have different delivery frequencies), each transaction/shipment counts separately and earns its own gift.
Example:
If you sign up for bright | balance (every 2 months) and renewal elixir (every 3 months) in one checkout, you’ll earn a gift each time an item transacts/ships.
An easy way to remember it: every time a Loyalty Club+ order transacts/ships, you’ll receive an email to choose a new gift, which will ship with your next Loyalty Club+ delivery.
Your gifts do not have to be redeemed right away and can be found in your subscription portal.
Can I cancel or change my subscriptions?
You can modify or cancel anytime, no commitment, no stress! Simply login to your account and click "manage subscriptions" to modify or cancel your subscription order.
How do I modify my subscription?
Simply login to your account and click "manage subscriptions" to modify or cancel your subscription order.
How do I cancel my subscription?
Simply login to your account and click "manage subscriptions." The link to cancel your subscription order is located at the bottom right of the subscription page.
What if I want to change my 50% off product?
You cannot change the product after you have selected and added it to your upcoming subscription.
What items will be available for the loyalty club+ subscription?
All Restore Collective skincare items and makeup refills will be eligible to add to subscriptions. If a product is eligible, you will see a "Loyalty Club+" option on the page.
Can I still get free shipping if my subscriptions are $150+?
Yes, your order will be eligible for free shipping if the subtotal prior to taxes and shipping are over $150.
I am a Partner/Advocate, do I earn commission on the 50% off product gift?
Yes, you earn commission on the product total after the discount is applied.
Can you use product credit for subscription orders?
Yes, you can use product credit and discount codes towards subscription orders. But, please note product credit is "use it or lose it", so you will want to make sure your order total matches or exceeds your product credit.
