Customers in the United States: Free shipping on orders $150+ and orders under $150 is a flat rate of $7 per order. 

Customers in Canada: Free shipping on orders $150+ and orders under $150 is a flat rate of $15 per order. 

Note: For Partner and Advocates, this excludes items under the "swag edit". Those items are shipped individually and charged shipping by item. Shipping rates for these items vary by weight and location.

30 days money back or 60 days to exchange

1. Request a Return or Exchange
- Fill out and submit the simple form on our returns + exchanges page. We’ll respond within 1–2 business days letting you know we've received your request. *times may vary due to holidays

2. Prepay Your Duties
- As of August 29, 2025 Canada Post states that "duties must be paid before sending items to the United States. A Declaration ID is required indicating duties have been prepaid."

- Download the free Zonos Prepay app, available for iOS and Android devices in the Apple or Google Play stores, to create a Declaration ID and pay duties before visiting the post office. A web version is available at app.zonosprepay.com.

- Visit canadapost.ca/newUSduties for more details on U.S. sending requirements.

- See below for list of HS codes

- Tip: Remember to still complete your customs form at canadapost.ca/customs or in the Canada Post app. This information is also required to complete your shipment.

3. Ship it Back
- Pack the item securely with the return/exchange form and customs form included.

Ship it to:
Restore Collective Returns
7500 Eastgate Blvd Suite 200B
Mt. Juliet, TN 37122
*Please use a trackable shipping method.

4. Processing & Confirmation
After we receive your return we’ll process your refund or exchange within a few days. You’ll get an email confirmation once complete.

HS Codes:

Makeup + Glow Capsule Products
HS Code: 3304.99
-Description: Beauty or makeup preparations for the care of the skin, other than medicaments.
-Use this for items like: glow capsule, blush | balm, lift | bronze, highlight, brow | liner, skin tint, bright | balance

Skincare or Primer Products
HS Code: 3304.99.0010
-Description: Preparations for the care of the skin (excluding medicaments).
-Use for: prime | protect, cleanser, moisturizer, or any Restore skincare items.

Brushes + Applicators
HS Code: 9603.30
-Description: Artists’, writing, or cosmetic brushes; brush sets.
-Use for: brush trio, detail brushes, or any makeup application tools.

Lip Products
HS Code: 3304.10
-Description: Lip make-up preparations.
-Use for: lip shine, lip balm, or other lip color products.

Other Beauty Accessories
HS Code: 3926.90
-Description: Other articles of plastics (if accessories like travel containers or organizers are included).

We’re redefining the direct sales space with clean beauty, simple systems, and a culture of integrity. Our mission is to create a brand people are proud to share- with products they love, tools that work, and a model that puts people first.

Yes. Every formula is made with intention- clean, tested, and designed to deliver results without compromise. All of our products are made in the USA and formulated to meet or exceed European Union clean beauty standards, which ban over 1,300 harmful ingredients (compared to only 11 in the U.S.). You’ll find full ingredient lists and transparency on every product page.

An Advocate is someone who shares and promotes Restore Collective with others. Whether that’s through social media, one-on-one conversations, or hosting Beauty Lab Experiences. Advocates earn rewards through our affiliate-style program by referring customers and sharing the products they love. It’s a simple, flexible way to be part of the mission without needing to build a full business.

A Partner is a leader within Restore Collective who builds a customer community and mentors a team of Advocates or other Partners. They’re committed to growing a purposeful business, earning commissions, and making a long-term impact. Partners have access to exclusive training, deeper mentorship, and the opportunity to scale their influence and income—while staying rooted in service and simplicity.

Nope! We're more like a beautiful oak tree- deeply rooted, built to grow, and made to support others. Every person matters here, and success doesn’t come from being first, it comes from showing up and serving well.

Not at all. You can simply shop, earn rewards, and be part of the community. If you love the products and want to share, we have flexible ways to do that, whether casually or as a business.

To checkout your shopping cart or to join as a Restore Collective Partner or Advocate, you will need to be connected to an existing Partner or Advocate. If you are not connected, connect with one of our Founding Partner Mentors to get connected.

You’ll get access to onboarding, mentorship, easy-to-use tools, and a community of people cheering you on. Whether you're just starting out or ready to scale, we’ve built systems to support you every step of the way.

No monthly minimums required to keep your account open. Our model is designed to be flexible and sustainable- so you can grow at your own pace, without pressure.

All of Restore's products have a shelf life of 24 months from the date of manufacture.